Effective 24 May, 2018

 

This Privacy Policy sets out how we at Love Parenting UAE use and protect any information that you provide when you use our website, subscribe for emails/newsletters or provide your personal details in any other way.
 
Love Parenting UAE is committed to ensuring that your privacy is protected.
 
How do we collect information from you?
 
We obtain information about you when you use our website, for example, when you contact us about services, if you directly give us any information via forms, if you make a booking or if you sign up to receive email newsletters.
 
What type of information is collected from you?
 
We may collect the following information:

• name, contact information, including email address and mobile number

• details of your family and children, including ages

• other information relevant to the services we provide

 

Analytics:
We use Google Analytics to analyse the use of our website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information and accordingly you may wish to review Google's privacy policy:  http://www.google.com/privacypolicy.html

 

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

 

Remarketing:

We  use remarketing services to advertise on third party websites to you after you visited our Service. We use cookies to inform, optimize and serve ads based on your past visits to our Service.

 

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

 

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

 

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

 

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

 

How is your information used?
 
We require this information to understand your needs and provide you with a better service including:

• internal accounting and record-keeping

• to improve our services

• to provide you with information relating to our website and services that you request from us

• to provide you with information on other services that we feel may be of interest to you in line with those you have previously expressed an interest in via our website or other means

• to process a booking you have made

• to meet our obligations arising from any contracts entered into by you and us

• for dealing with entries into a competition

• to seek your views or comments on the services we provide

• to notify you about any changes to our website including improvements and service or product changes

• to send you communications which you have requested that may be of interest to you

• to administer this website

• to periodically send promotional emails about new services, special offers or other information which we think may be of interest to you

 
For how long will we hold your information?
 
We will hold your personal information on our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract you hold with us.
 
Who has access to your information?
 
We will never sell or rent your information to third parties.  We will not share your information with third parties for marketing purposes.  The only circumstances in which we will provide your information outside of Love Parenting UAE is:

• where you have requested us to do so.

• where we are required to do so by law, for example, pursuant to a court order or for the purposes of fraud prevention or crime detection.

• we do share your name and email address with the organizations that license us to teach certain classes that you attend.  Those companies also process your personal data in order to send you relevant information and offers that may be of interest to you. At any time, you may withdraw your prior consent or object to the processing of your personal data by contacting us. Provided you do not object or withdraw your consent, we will assume that you are happy to continue hearing from these companies.

  • BabyCalm™ and ToddlerCalm™ classes and workshops are licensed through CalmFamily™ and we do share participant info from those classes.  Their privacy policy can be read here.​

  • Our Baby Signing classes are licensed through Little Signers Club and we do share participant info from these classes.  Their privacy policy can be read here.

How do I opt out?
 
If you no longer wish to receive marketing materials from us by way of promotional emails, you may opt out at any time.   Either click the unsubscribe link at the bottom of emails sent to you or email info@loveparentinguae.com and we will process your request within 7 days.
 
Your rights as a data subject
 
At any point, whilst we are in possession of or processing your personal data, all data subjects have the following rights:
 

• Right of access - you have the right to request a copy of the information that we hold about you

• Right of rectification - you have a right to correct data that we hold about you that is inaccurate or incomplete. The accuracy of your information is important to us.  If any of your personal information changes or if any of the information we hold on you is inaccurate or out of date, please email us at info@loveparentinguae.com.

• Right to be forgotten - in certain circumstances you can ask for the data we hold about you to be erased from our records

• Right to restriction of processing - where certain conditions apply you have the right to restrict the processing

• Right of portability - you have the right to have the data we hold about you transferred to another organisation

• Right to object - you have the right to object to certain types of processing such as direct marketing

 
Complaints
 
In the event that you wish to make a complaint about how your personal data is being processed by Love Parenting UAE, you have the right to complain. Please send any complaint by email to info@loveparentinguae.com.
 

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